A professional installation runs more smoothly when the home, Wi-Fi, paperwork and household are ready before the technician arrives.
Review the approved system, make sure permanent electricity and working Wi-Fi are available, have the required adult and account information ready, clear access to installation areas, secure pets and check whether your local jurisdiction requires an alarm permit.
These are the items most likely to prevent avoidable delays. ADT's current professional-installation checklist specifically calls out electricity, Wi-Fi for connected equipment, the right adult being present, pets, apps, paperwork and local alarm-permit requirements.
Use the day before installation to eliminate simple problems that can otherwise consume appointment time.
Re-read the signed contract, equipment list, monitoring terms and any remaining balance. Write down anything that does not match what you expected. Do not rely on a generic website package description as a substitute for your final provider paperwork.
Confirm permanent electricity is active and your internet connection is working. If cameras or other Wi-Fi devices are part of the install, make sure you know the network name and password. ADT's current checklist states that camera installations require 2 Mbps upload speed per device using Wi-Fi.
ADT advises customers to have the ADT+ app installed and their ADT+ account password available. If Google Nest products are included, ADT also says to have the Google Home app and the relevant Google account ready.
Remove clutter that blocks planned sensor, panel, camera or smart-device locations. ADT says technicians may need access to areas such as a garage or closet depending on the system and devices.
Secure pets away from the technician's work areas. If other household members will use the system, consider having them available for the final walkthrough so they can learn routine operation at the same time.
A quick room-by-room review helps you explain priorities without trying to redesign the system yourself.
Identify the doors the household uses most, secondary entrances, garage access and any entry point you are particularly concerned about.
Note accessible windows and the paths someone would naturally take through the home. The technician can explain where the approved sensors are intended to provide coverage.
Think about the view you want, available power and Wi-Fi strength. ADT says its technicians can help choose camera locations and checks Wi-Fi capability before installing cameras.
Know where the router is located and make it accessible. Avoid changing the network name or password immediately before installation unless necessary.
Keep likely control-equipment areas accessible and close to working power. Let the technician confirm the final placement.
Tell the technician about pets, children, caregivers or accessibility needs that could affect placement, motion detection or how household members use the system.
You can print this page and tick the boxes below as a final pre-appointment check.
For the complete installation process, equipment-placement considerations and professional-vs-DIY comparison, see our professional home security installation guide. If you are planning your day around the visit, read how long a home security installation may take.
Have the approved paperwork, working electricity and internet, Wi-Fi credentials, required apps/accounts and access to installation areas ready. Secure pets and make sure the adult required by the provider will be present.
It depends on the equipment. ADT currently tells Pro Install customers to have Wi-Fi available, and its checklist specifically addresses Wi-Fi requirements for cameras and connected devices. Confirm the requirements for your approved system.
Rules vary by city and county. ADT's current checklist tells customers to consult their local police/fire jurisdiction and obtain any required alarm permit before installation. Verify the rule for your address rather than assuming one nationwide requirement.
It is useful to know your priorities and concerns, but final placement should be reviewed with the technician. Property layout, equipment limitations, Wi-Fi, power, local rules and the approved system can affect placement.
Provider requirements can change. This checklist distinguishes provider-published requirements from general preparation advice and should not replace the customer's signed agreement or appointment instructions.
Use the main installation guide for what happens during the appointment, what professional installation covers and how it compares with DIY setup.
